TSP Frequently Asked Questions

Q. I have forgotten my login and cannot access my account TechReg. What should I do?

A. If you have forgotten your TechReg loginID, e-mail the help desk (eAuthHelpDesk@usda.gov) and ask if they can provide you with your login information. An alternative is to go to your local USDA Service Center and see if they can lookup your login using the SCIMS Link Manager.

Q. I have forgotten my password and can't login to TechReg. What should I do?

A. If you have forgotten your TechReg password, e-mail the help desk (eAuthHelpDesk@usda.gov) and request a password reset. Include in your message, how they can contact you (email, telephone number, mail address) as well as your loginID and a good description of the problem (Technical Service Provider trying to access TechReg website).

For a password reset they may require the last four digits of your Social Security Number (not all the digits, just the last four digits). With their current workload it will probably take a day to a week to process your request. When they reset your password, they provide you a temporary password. Once you login the next time, you will be prompted to change your password from the temporary one they provided to a new password you choose.

The eAuthentication helpdesk recommends you login to your TechReg account every six months or so because the eAuthentication system automatically disables accounts which are not used for approximately a year to protect account owners' personal information. So, if you haven't logged in to TechReg for a year, you will probably need a password reset to enable your account again.

Q. The TechReg website has my old contact information (address, phone number, e-mail), how do I change it?

A. Go to local USDA Service Center with government-issued ID (such as driver’s license) and ask them to update your SCIMS database record. Once the change in the SCIMS database has been made, it may take one day for the change to be reflected on the TechReg website. You must have a valid, current e-mail address in the SCIMS database maintained by USDA.

You should also update your eAuthentication information, which you can do yourself on-line. Go to the TechReg website and begin to login. When you see the eAuthentication Login screen that has the green banner labeled eAuthentication Login, click on Update Your Account under Quick Links on left hand side of screen. Update your information as appropriate.

Q. How can I satisfy the training requirements in Section F1-NRCS Conservation Planning Training Requirement?

A. Conservation Planning modules 1-5 are currently available online at the new AgLearn website. Conservation Planning Part 1 (which contains modules 1-5) is one of nine courses available. 

Q. How can I satisfy other NRCS course training requirements that are listed in the various categories?

A. The following nine courses are available online in AgLearn at www.aglearn.usda.gov.  You may access up to seven (7) online courses per year.

1.       Conservation Planning Part 1

2.       Introduction to Water Quality

3.       Nutrient Management Track 1, Part 1

4.       Pest Management Track 2, Part 1

5.       Agricultural Waste Management Systems – A Primer

6.       Agricultural Waste Management systems – Level 2

7.       Cultural Resources Training Series, Part 1

8.       Introduction to the Field Office Technical Guide

9.       Environmental Compliance for Conservation Assistance (EC Level 1)

Q. How can I take courses through the new AgLearn website?

A.   Getting into AgLearn requires 3 steps:

1. Obtaining a Level 2 eAuthentication account, if you do not already have one

2. Registering with AgLearn

3. Confirmation of AgLearn registration with the state training officer

Access to all registration steps is via the AgLearn website at www.aglearn.usda.gov

Q. I have changed some things on my TSP application, but I don't see anywhere to submit my application? Where's the "Sign Agreement (Click Only Once)" green button that's supposed to be at the bottom of the Profile Part 2 (Technical Services) screen?

A. In Section G-Certification Categories the status needs to be marked "Ready" before the Sign Agreement (Click Only Once) green button appears. If all the category status indicators are marked Pending or Incomplete, the green Sign Agreement button is hidden from view.

If the button is hidden, click on the Confirm Qualifications button beside each of the categories. Once that new screen opens up, check the boxes that describe how you obtained the qualifications for that particular category option (Education, Work Experience, References, or NRCS familiarity).

Once you make these changes, then the Sign Agreement (Click Only Once) green button should appear (status should have changed from Pending to Ready) at the bottom of the Profile Part 2 (Technical Services) screen. Click the Sign Agreement button (and subsequent ones) to electronically sign the TSP agreement and submit your TSP application to NRCS for verification.

After you have electronically signed your application, the status category will change from Ready to Submitted. Any category marked Pending or Ready has not been submitted for NRCS review. Only those categories marked Submitted will be reviewed by NRCS.

Q. How long does NRCS have to review my application once I have submitted it?

A. NRCS has 60 days to review your application. You will be notified by e-mail once NRCS has verified your TSP application and certifies or defers your application. You may be contacted to provide additional information NRCS requires to verify your credentials. Any deferral will list any problems and how they could be corrected. Application review is made at the State Office level; generally Field Office staff is not aware of the requirements for certification, contact the state TSP coordinator with questions.

If you apply only to one state, only one state will need to review your application. If you have applied to many states, each of those states will have to review your application. Generally, single-state reviews are much faster (weeks) than multi-state applications (1-2 months).

Q. What should I do if I don't want to renew as a TSP?

A. If you do nothing, once your 3-year TSP certification period ends, your TSP account will automatically lapse.

If you want to remove your name before the end of the 3-year certification period, you can remove your name from public display on the TechReg website. Log in to TechReg and under the Display to Public box enter NO instead of YES. When someone searches on the TechReg website to find a TSP, your name will not appear if you have checked NO.

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